Our pipeline information service is a free service provided by bayernets GmbH to safeguard the interests of bayernets GmbH in relation to third parties. These interests include the safe, uninterrupted and economic operation of our control and metering systems as well as of our gas transmission system and communication network, including protective pipe systems. The easiest and fastest way to send us your online enquiry is to use our web-based information portal. It is also possible for you to reach us via the contact details shown below.

Working near our assets? - Please contact our division “Planauskunft” of bayernets GmbH

Tel.: +49 (0)89 890572-220

Please contact us for questions about any planning an construction measures in the area of our pipeline network.

For written enquiries – via BIL portal, by email (attachments as PDF) or by post – you will receive information as quickly as possible on whether there are assets or systems of bayernets GmbH in the area of your enquiry and on what technical requirements might have to be met.

Since 28.01.2021 bayernets GmbH has been a network partner in the German-wide information system for pipeline enquiries (“Bundesweite Informationssystem zur Leitungsrecherche BIL)“.

The BIL portal provides you with an online service via which you can place an enquiry at any time and track the status of the information process of your enquiry. Immediately after submitting your enquiry, you will receive information in the form of a positive and negative list regarding which pipeline operators in the enquiry area are affected. You can follow and track the further course of the information process of your enquiry in the BIL system, including our statement in the case of a notification that our pipeline is affected.

You can reach the BIL portal at: https://portal.bil-leitungsauskunft.de

Your advantages:

• The BIL portal is available at any time (365/24/7) on your desktop, tablet or mobile telephone.
• Use of the portal is intuitive, easy and efficient.
• Your enquiry will reach all operators taking part in BIL.
• You receive a clear list of contacts and emergency numbers.
• You can forward the enquiry to the pipeline operator known to you.
• You can check the status of your enquiry at any time via the transparent portal funktionality.

To guarantee "Certainty 24/7“ – this is what we are working to achieve together. Fast and reliable thanks to commitment, respectful cooperation and transparent communication.